Privacy Policy

At French Connection Sales Store, we believe your personal data deserves the same care and elegance as our Parisian-inspired collections. This policy outlines how we protect and manage your information with the sophistication you expect from a global fashion destination.

1. Information We Collect

To provide our seamless shopping experience, we collect:

• Personal Details: Name, email, shipping/billing addresses when you make purchases of our dresses, knitwear, or accessories
• Payment Information: Processed securely through our 256-bit SSL encrypted portal (we never store full card details)
• Style Preferences: Browsing behavior and purchase history across our collections from footwear to tailored suits
• Technical Data: IP address, device information, and browser type for optimal website performance

2. How We Use Your Information

Your data helps us:

• Process transactions for our global clientele with instant confirmation
• Personalize your experience with curated selections from our collections
• Provide currency conversion for international transactions
• Enhance our fraud prevention measures across all payment methods
• Communicate order updates and style recommendations (only with your consent)

3. Data Sharing & Disclosure

We maintain the discretion of our Parisian designs when sharing information:

• Service Providers: Trusted partners for shipping, payment processing (Visa, MasterCard, PayPal, JCB), and IT support
• Legal Requirements: Only when required by law or to protect our brand integrity
• Business Transfers: In case of mergers or acquisitions affecting our store

We never sell your personal data to third-party marketers.

4. Data Storage & Security

Your information is protected with the same care as our premium fabrics:

• Secure servers with industry-standard 256-bit SSL encryption
• Regular security audits of our systems
• Limited employee access to sensitive data
• Data retention only as long as necessary for our fashion services

5. Your Rights

As a valued French Connection customer, you have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications (while still receiving order updates)
• Request data portability for your purchase history
• Withdraw consent for data processing (may affect service functionality)

6. Cookies & Tracking Technologies

Our website uses cookies to:

• Remember your preferences between visits
• Analyze trends across our fashion categories
• Deliver targeted content about our latest collections

You may adjust browser settings to manage cookies, though some features of our Parisian shopping experience may be affected.

7. International Data Transfers

As we serve fashion lovers globally (excluding select remote areas), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our collections are designed for adult fashion enthusiasts. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy as our collections evolve. Significant changes will be communicated through our website or email.

Last Updated: [Insert Date]